Marketing & operations for small business owners.
Media & Market is a fixed-scope marketing and operations partner for local small businesses — built for owner-operators with real revenue and real workload, but not yet enough scale to justify a full-time marketing or ops hire.
Four functions, delivered by one operator.
What small business owners are paying for, and why it doesn't fit a generalist agency retainer.
Marketing & Content
Social media management, content production, and email marketing built around bookings and sales — not vanity engagement metrics.
Client & Operations Support
Scheduling systems, front-desk and booking coordination, and workflow cleanup — the operational debt that accumulates as a business scales past its founding team.
Growth & Partnerships
Referral programs and local partnerships that convert one-time customers into repeat and referred business, the highest-margin growth lever for a local business.
Modern Tools & Automation
Scheduling automation and AI-assisted workflows adopted selectively — only where they reduce headcount need or delivery time, not as a feature checkbox.
Three fixed-scope partnerships.
No hourly billing, no scope creep. Choose the level of support that matches where your business is today.
Foundation
A focused starting partnership — ideal for businesses that need consistent content and light operational coverage without a full-time hire.
Growth Partnership
Expanded content cadence, active referral and partnership growth, and regular strategy check-ins — for businesses ready to scale marketing and operations together.
Full Partnership
Comprehensive coverage across content, operations, and growth — a fully embedded partner for businesses that want marketing and operations handled end-to-end.
How a new engagement is onboarded.
Understand
Audit of the business's customers, current systems, and marketing baseline.
Plan
Scope fixed to the business's goals and internal capacity.
Execute
Content, outreach, and operations delivered hands-on by the founder.
Refine
Recurring check-ins, scope adjusted against measured results.
A hands-on partner, not an outside agency.
Kelsey runs Media & Market, working directly with Portland-area small businesses — no account managers, no hand-offs. Her operations background spans global consumer brands, health tech startups, and identity-verification scale-ups, giving her a working knowledge of what actually keeps a growing business organized, at any size.
- Direct deliveryYou work with the person doing the work, not a rotating account team.
- LocalFounder-led delivery in the Portland metro.
- EducationB.S. Business Administration, Portland State University.
Let's talk about your business.
Tell us a bit about what you need and we'll follow up to schedule a short consultation call.